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Windows 7 does not ruin notebook batteries or issue premature warnings that the power is exhausted, Microsoft’s head of Windows said Monday in response to customer complaints.
Within minutes, Windows 7 users who have experienced those problems disagreed, calling the explanation “hand washing” and noting that if the company’s conclusion was correct, then many affected users must be “under some sort of bizarre bad battery curse.”
According to Stephen Sinofsky, the president of the Windows division, Windows 7 is doing what it’s supposed to when it reports that a laptop battery needs to be replaced, one of the symptoms that users began reporting as long ago as June 2009.
“To the very best of the collective ecosystem knowledge, Windows 7 is correctly warning batteries that are in fact failing,” said Sinofsky in an entry to the Engineering Windows 7 blog Monday afternoon. “In every case we have been able to identify the battery being reported on was in fact in need of recommended replacement.”